Help & how to use Tillsum

Quick guides to get the most out of Tillsum, answers to common questions, and how to reach us.

Getting started

1. Set up your restaurant

  • Open Restaurant admin and enter your restaurant details, opening hours and the month your accounting year starts.
  • Under Monthly overheads add rent, council rates, utilities, phone and internet, insurance and other regular bills. They carry on every month until you change them.
  • Add your staff with department, hourly rate and usual hours.

2. Do the end-of-day cashup

  • Open End of day. Pick the date โ€” you can also add previous days.
  • Enter sales split into dine-in, takeaway and delivery apps.
  • Tick who worked and their hours; wages are calculated for you. Or switch to entering wage totals.
  • Add petty cash or extra shopping, then check card plus cash against recorded sales and save.

3. Import bank statements

  • Go to Statements & year-end and upload a CSV, Excel or text PDF statement.
  • Recognised suppliers and costs are added automatically; anything unfamiliar waits for your review.
  • Use Edit & update entries to change categories later. Deleting a statement removes the entries it added.

4. Match wages paid by bank

  • In Costs & entries, pick a bank wage payment and allocate it to the days it covers so wages are only counted once.

5. Read your figures

  • Overview shows sales, prime cost (food + wages), profit, break-even and owner's drawings.
  • Business value estimates what your restaurant is worth from profit plus equipment and fittings.
  • Profit advisor flags high wages, delivery commissions and supplier cost drift.
  • Reports & charts gives the year view and downloadable workbook and PDF for your accountant.

6. Close your year for the accountant

  • In Reports & charts pick your accounting year, open Year-end balances and choose your last statement of the year โ€” Tillsum reads the closing bank balance. Press Use this balance.
  • Add cash in the till, stock on hand, unpaid bills, VAT/tax, wages owed and loans as at the last day of the year.
  • Download the Accounting workbook (Excel) and Business findings (PDF) and send both to your accountant.

Common questions

Still stuck? Contact support

Email us with your question โ€” screenshots help. We reply personally, usually within one working day.

Tillsum is owned and operated by Clear Step Digital, which provides all support. See our terms.